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Privacy Policy

Last Updated: July 15, 2025

Fitloop LLC ("Fitloop," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: Email address for account creation and authentication
  • Profile Information: Name, username, and profile picture
  • Workout Data: Exercise details, sets, reps, duration, and personal workout notes
  • User-Generated Content: Custom workout programs, routines, and any content you choose to share with other users
  • Communications: Information you provide when you contact us for support or feedback

Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

  • Usage Information: Features you use, actions you take, and time spent in the app
  • Device Information: Device type, operating system, and app version
  • Technical Data: IP address, browser type, and other technical identifiers for service functionality

Health and Fitness Data

  • Local Storage Only: Personal health metrics (height, age, gender, weight) are stored locally on your device and are not transmitted to our servers
  • Calculated Data: We store calories burned as calculated by our app based on your locally stored metrics
  • Health App Integration: With your explicit consent, we may read basic health metrics from and write workout data to Apple Health or Google Fit

How We Use Your Information

We use the information we collect to:

  • Provide and Maintain Our Service: Create and manage your account, deliver core app functionality
  • Facilitate Features: Enable workout tracking, program creation, and content sharing
  • Authentication: Send login links via email through Amazon SES
  • Communications: Send important service updates, security notifications, occasional account updates, and optional newsletters through email service providers like Brevo
  • Improve Our Service: Analyze usage patterns to enhance user experience and develop new features
  • Legal Compliance: Comply with applicable laws and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service:

  • Amazon SES: For sending authentication emails and login links
  • Email Service Providers (e.g., Brevo): For sending newsletters and product updates (only if you've opted in)
  • App Store Platforms: Apple App Store and Google Play Store for subscription processing

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

User-Generated Content

When you choose to share workout programs or routines with other users, this shared content becomes visible to other Fitloop users within the app.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If Fitloop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Health Data Protection

  • Personal health metrics remain on your device and are never transmitted to our servers
  • Health app integrations require your explicit consent and can be revoked at any time
  • We follow industry best practices for protecting fitness and workout data

Your Rights and Choices

Account Information

You can update your profile information at any time through the app settings.

Email Communications

  • Authentication Emails: Required for account security and cannot be opted out of
  • Service & Account Updates: Important service notifications and occasional account updates that are necessary for your use of the Service
  • Marketing Emails: You can unsubscribe from newsletters and promotional emails at any time by clicking the unsubscribe link or contacting us

Health App Permissions

You can revoke health app permissions at any time through your device's health app settings.

Account Deletion

You may delete your account at any time through the app settings or by contacting us at support@fitloop.app. Upon account deletion:

  • Your profile and workout data will be permanently removed from our servers
  • Shared content may remain visible to other users unless specifically requested for removal
  • Some information may be retained for legal or legitimate business purposes as permitted by law

Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. We may retain certain information for longer periods if required by law or for legitimate business purposes, such as fraud prevention or safety.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, please contact us at support@fitloop.app.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

Our legal basis for processing your information includes:

  • Consent: For health app integrations and marketing communications
  • Contract Performance: For providing our core services
  • Legitimate Interests: For improving our service and ensuring security

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fitloop LLC
Email: support@fitloop.app
Website: fitloop.app

For specific privacy-related requests, please include "Privacy Request" in your email subject line.