Privacy Policy

Last Updated: May 20, 2026

Fitloop LLC ("Fitloop," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

Account Information: Email address for account creation and authentication
Profile Information: Name, username, and profile picture
Workout Data: Exercise details, sets, reps, duration, and personal workout notes
User-Generated Content: Custom workout programs, routines, and any content you choose to share with other users
Communications: Information you provide when you contact us for support or feedback

Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

Usage Information: Features you use, actions you take, and time spent in the app
Device Information: Device type, operating system, and app version
Technical Data: IP address, browser type, and other technical identifiers for service functionality

Health and Fitness Data

Fitloop integrates with Apple Health (iOS) and Health Connect (Android) to read selected health and workout data, with your explicit permission. What Fitloop reads, where it is stored, and whether it is transmitted to our servers depend on the specific feature and your settings.

Body metrics (height, weight, age, gender)

When you connect Apple Health or Health Connect, Fitloop reads your most recent height and weight records to auto-fill your Health Profile and to estimate calories burned during workouts. You can also enter any of these values manually without connecting a health integration. On Android, Health Connect does not provide age or gender; those values are always entered manually.

Body metrics are stored locally on your device.
Calorie estimates are computed entirely on-device using your body metrics and the activity's effort level. No body-metric information is transmitted to our servers as part of this calculation.
Fitloop's AI coach can use your body metrics to personalize workout, progression, and recovery recommendations. Sharing body metrics with the AI coach is controlled by the "Share with coach" toggle in the Health Profile settings:
- New accounts: this toggle is ON by default.
- Accounts created before this feature was introduced: the toggle was set to OFF by a one-time migration to preserve existing expectations.
- You can change the toggle at any time. When OFF, no body metrics are transmitted to our servers, and any previously synced body-metric values are cleared from your server profile.
Only the single most recent height and weight record is read from the health integration. Historical body-metric records are not accessed.

Workout history from other apps

When you connect Apple Health or Health Connect, Fitloop reads workout sessions recorded by other apps (for example, runs tracked by another app or cycling sessions recorded by your smartwatch) so they appear alongside your Fitloop workouts in a single timeline. For each external workout, Fitloop reads:

Activity type, start time, end time, active calories burned, distance (when recorded), and the source app's identifier.

Fitloop does not read GPS coordinates / route polylines, full heart-rate timeseries, or any other sub-record types from your health integration. Workouts that originated from Fitloop itself are filtered out to prevent duplicates.

External workout records are stored locally on your device for timeline display. Transmission of external workout summaries to our servers is off by default and requires a separate opt-in via the "Sync with Health Connect" / "Sync with Apple Health" prompt shown after completing a workout. If you opt in:

Summaries of your external workouts from the last 30 days are sent to our servers so the AI coach can account for your full training load. The per-workout fields transmitted, when your watch or source app recorded them, are: activity type, start and end timestamps, duration, active calories, distance, elevation gain and descent, average and maximum speed, indoor flag, flights climbed, swimming stroke count, average and maximum heart rate, and the name of the source app.
GPS coordinates / route polylines and full heart-rate timeseries are never transmitted — only the summary-level numbers above.
You can turn this sync off at any time in the Health Profile settings. When you do, your server-side external-workout history is reconciled to match what is currently in your connected health integration.

AI coach

Fitloop's AI coach is an optional feature that produces personalized workout and recovery recommendations. The coach can use:

Your Fitloop workout history;
Your body metrics, only when the "Share with coach" toggle is ON;
Summaries of external workouts from Apple Health / Health Connect, only when you have opted in via the post-workout sync prompt.

The coach never receives GPS coordinates / route polylines or full heart-rate timeseries — only the workout summary fields described above.

Revoking access

You can revoke Apple Health or Health Connect permissions at any time through your device's system settings. Revoking permission immediately stops all reads from the integration.

How We Use Your Information

We use the information we collect to:

Provide and Maintain Our Service: Create and manage your account, deliver core app functionality
Facilitate Features: Enable workout tracking, program creation, and content sharing
Authentication: Send login links via email through Mailgun
Communications: Send important service updates, security notifications, occasional account updates, and optional newsletters through email service providers like Brevo
Improve Our Service: Analyze usage patterns to enhance user experience and develop new features
Legal Compliance: Comply with applicable laws and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service:

Mailgun: For sending authentication emails and login links
Email Service Providers (e.g., Brevo): For sending newsletters and product updates (only if you've opted in)
PostHog: For privacy-focused product analytics to understand how features are used and improve the app experience. You can opt out of analytics at any time in the app's Settings
Google Analytics 4: For website analytics to understand how visitors interact with our website, including pages visited, referral sources, and device type. Google may use cookies to collect this information. You can opt out via your browser's cookie settings or a Google Analytics opt-out browser extension
App Store Platforms: Apple App Store and Google Play Store for subscription processing

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

User-Generated Content

When you choose to share workout programs or routines with other users, this shared content becomes visible to other Fitloop users within the app.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If Fitloop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Health Data Protection

Body metrics and external workout records are stored locally on your device by default
Server transmission of body metrics requires the "Share with coach" toggle to be ON
Server transmission of external workout summaries requires an explicit opt-in via the post-workout sync prompt
We never receive GPS coordinates / route polylines or full heart-rate timeseries from your health integration — only the summary-level fields listed above
Apple Health and Health Connect integrations require your explicit consent and can be revoked at any time through your device's system settings
We follow industry best practices for protecting fitness and workout data

Your Rights and Choices

Account Information

You can update your profile information at any time through the app settings.

Email Communications

Authentication Emails: Required for account security and cannot be opted out of
Service & Account Updates: Important service notifications and occasional account updates that are necessary for your use of the Service
Marketing Emails: You can unsubscribe from newsletters and promotional emails at any time by clicking the unsubscribe link or contacting us

Usage Analytics

You can disable usage analytics at any time from Settings > Usage Analytics in the app. When disabled, no analytics events are sent to our servers.

Health App Permissions

You can revoke Apple Health or Health Connect permissions at any time through your device's system settings. Revoking permission immediately stops all reads from the integration.

Account Deletion

You may delete your account at any time through the app settings or by contacting us at support@fitloop.app. Upon account deletion:

Your profile and workout data will be permanently removed from our servers
Shared content may remain visible to other users unless specifically requested for removal
Some information may be retained for legal or legitimate business purposes as permitted by law

Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. We may retain certain information for longer periods if required by law or for legitimate business purposes, such as fraud prevention or safety.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: Request information about the categories and specific pieces of personal information we collect
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information)
Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, please contact us at support@fitloop.app.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

Access: Request access to your personal data
Rectification: Request correction of inaccurate personal data
Erasure: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Restriction: Request restriction of processing

Our legal basis for processing your information includes:

Consent: For health app integrations, AI coach personalization, and marketing communications
Contract Performance: For providing our core services
Legitimate Interests: For improving our service and ensuring security

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including those set by Google Analytics, to understand website usage and enhance your browsing experience. You can control cookie preferences through your browser settings or install the Google Analytics opt-out browser add-on.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fitloop LLC
Email: support@fitloop.app
Website: fitloop.app

For specific privacy-related requests, please include "Privacy Request" in your email subject line.